Infection control has always been a top priority for our entire team so that when you receive care, it’s both safe and comfortable. As a matter of standard practice, our office follows infection control guidelines and recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued.
As a result of the ongoing public health crisis, we have enhanced our already thorough infection control procedures. These enhanced procedures and protocols also include operational changes to put your mind at ease that we are doing our very best to minimize the risk of contracting COVID-19 or any other serious illness. In preparation for your appointment at Family Smiles Dental Care, please make note of the following:
These circumstances are unprecedented and will require mutual cooperation for a successful dental visit. While we will always do our very best to provide comprehensive care to each of our patients as appropriate, we may not be able to complete as much work in a single visit as you may have previously experienced or expect on the day of your appointment. We respectfully ask for your patience and understanding as we work through and refine these new procedures that are all designed to maintain a safe environment for everyone.
Unfortunately, there is substantial additional ongoing cost associated with the changes and additions listed above. While Family Smiles has made the business decision to absorb the majority of these new expenses, we regret that we must institute a modest per visit fee of $15.00 to help defray these costs. Some insurance providers have agreed to add a benefit that may reduce or completely cover this cost while others have not. We will let you know if your insurance carrier has a benefit that may be applied to this charge.
We look forward to welcoming back our current patients, neighbors and friends and want to thank you for your trust and loyalty. If you are a new patient, it will be our pleasure to provide exceptional care and service to you and your family; we are confident that your visit will meet or exceed your expectations.
We have received your form submission and appreciate your feedback. If you have any additional questions or comments please feel free to contact us directly.
We hope to see you again soon!
With our range of comprehensive dental and oral services, our dentists have the skills, techniques, and equipment to provide all-rounded oral care for you and your entire family.Meet Our Specialists
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1445 North Loop West, Suite 1000 (10th Floor)
Houston, TX 77008
20065 Katy Freeway
Katy, TX 77450
16126 Southwest Freeway, Suite 200
Sugar Land, TX 77479
15201 East Freeway, Suite 225
Channelview, TX 77530